Returns & Exchanges
At Araza Natural Beauty, we want you to love your clean beauty routine, which is why we offer a 30-day window for returns or exchanges on items that don't perfectly match your skin's needs. We are dedicated to ensuring your experience with our paleo-certified products is seamless and satisfying.
Return Process
- 1.Initiate Your Request
Contact our beauty concierge team within 30 days of delivery with your order number and the specific items you wish to return or exchange.
- 2.Prepare the Package
Ensure the products are gently used or unopened, and securely pack them in their original packaging to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.